The latest evolution in Remote PC support and desktop management.
Monitor multiple systems in a single action, deliver hands-on remote
support or interactive training.
Gather real-time inventory and system
data. NetSupport Manager provides the ability to support Windows, Mac,
Linux and mobile devices all from a single console.
Designed to
operate over your network, via mobile communications or the internet,
securely and without the need for firewall configuration, NetSupport
Manager provides a single solution for remote support. Adding to
traditional Remote Control capabilities, NetSupport Manager also
provides a range of supporting tools to aid in support, including
dynamic Hardware and Software Inventory reports, Systems Management
tools, full Audio support and even the ability to show an Operator's
screen in real-time to any number of connected systems as an integrated
training tool.
NetSupport Manager includes full support for 32bit and 64bit Vista and Windows 7 systems.New
NetSupport Manager v11 offers a fresh user experience with a restyled
interface, performance improvements and a range of shortcut features
that now make it even easier for you to support the diverse range of
systems now in use across the modern enterprise.
NEW - Dynamic Auto-GroupsThe
Control Window 'Tree View' now includes an Auto Group facility that
with one click allows you to automatically group your Client machines
based on pre-defined criteria. Planning for upgrades or the roll-out of
new technology couldn’t be easier as the hierarchy will show you
instantly how many and which machines are running with a particular
Windows or MAC OS or Linux Distribution.
NetSupport Manager Auto GroupingNEW - Support for Intel® vPro™ TechnologyA
number of manufacturers are shipping servers, laptops and desktops
that support Intel® vPro™ technology. NetSupport Manager 11 can now be
configured to browse for this capability (even where a NetSupport
Client isn’t installed), listing the machines as a separate group in
the Tree View and enabling a range of remote functions to be performed
where previously a physical visit to the machine would have been
required.
These include the ability to power-on, power-off and
restart the remote machine when performing out-of-hours maintenance.
View and reconfigure BIOS information and, if necessary, boot from a
remote operating system image.
When plugged into AC power, the above can be performed on a notebook system wirelessly.
NEW - Quick Access ToolbarThe
new Quick Access bar conveniently highlights those individual machines
or groups of machines you most recently connected to. By clicking on
the required machine you are presented with a pop-up display that
provides easy access to a range of common remote control features such
as, Connect, View, File Transfer, Registry Edit (if enabled at the
client) Inventory, Remote Command Prompt and Chat.
NetSupport Manager Quick Access Toolbar NetSupport Manager Quick SearchNEW – Quick SearchAlso
added to the Quick Access bar is a Search box enabling you to specify
the name or partial name of a group of Client machines that you
particularly want to find. The search results are added as an extra
category in the Control Window Tree View.
ENHANCED – Customise Details ViewWhen
the Control Window is set to ‘Details View’, you can include
additional columns of information for each Client. Particularly useful
when connected to laptops, you can view the status of wireless networks
and display the machine's battery strength. (This information is also
shown in the system tray when a Client View Window is open.)
A
new ‘Last Connected’ column has also been added to the Details View
which displays the date/time that Client was last connected to.
ENHANCED – Multiple Monitor ModeNetSupport
Manager’s support for users running multiple monitors, has been
enhanced. In Thumbnail View, if a Client Thumbnail is indicating the
presence of multiple monitors a drop down list is provided from which
you can select the monitor to display.
NetSupport Manager Multi MonitorENHANCED – File TransferA number of efficiency improvements have been made to the File Transfer process.
With
a View Window to a remote Client open, you can now conveniently drag
and drop files and folders from the Control machine's Windows Explorer
(including the desktop), directly to the remote desktop. Similarly, drag
and drop can be used to transfer files and folders from the Control
machine’s Explorer to the File Transfer Local, Remote or Distribution
windows.
Particularly useful when performing a lengthy transfer,
optional check-boxes have been added to the Progress dialog that enable
the operator to indicate if they want to respond to or skip warning
and error messages that may appear during the procedure. If skipped, a
summary of the messages will appear at the end.
When deleting files you can choose to ignore all deletion prompts.In
a change to the way Deleted Files are processed, when removing items
from the local machine, the file is now sent to the Recycle Bin rather
than deleted immediately.
The order of columns in the local File
Transfer Window can now be rearranged by dragging and dropping the
column heading to the new position. The new layout will be preserved for
future use.
ENHANCED –Terminal Server SupportInstalling and configuring NetSupport Manager for a Terminal Server environment is now a more simplified and seamless process.
The
Client is no longer started as an application when each Terminal
Server session commences. Instead it now detects when it is running on a
Terminal Server and spawns a new Client process for any additional
Terminal Server sessions that are opened. The previously supplied
Terminal Server Configuration Utility is therefore no longer required.
ScreenShots:
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